[Webinar] One Customer's Story: Enhancing the B2B Customer Experience with Live Chat

Comm100
Enhancing the B2B Customer Experience with Live Chat
[Webinar] One Customer's Story: Enhancing the B2B Customer Experience with Live Chat
Date: Aug. 23, 2018
Time: 10 AM - 11 AM PT
Register Now
Hi cho,
Customer connections in the B2B space are quickly following B2C trends with an increasing demand for multi-channel support. For customers, being able to connect with a business through their preferred channel is important. From email and messaging to social media, digital conversations are now the norm - and customers expect businesses to be available on every platform, all the time.
On Thursday, August 23rd at 10 AM PT / 1 PM ET, hear from Hunter Engineering and the Taylor Reach Group on how you can enhance the customer experience and increase revenue generation with live chat.
Register Now
Panelists:
Enhancing the B2B Customer Experience with Live Chat Madeline Triplett
Marketing Development Manager, Hunter Engineering
Enhancing the B2B Customer Experience with Live Chat Colin Taylor
CEO, Taylor Reach Group
You will learn:
  • How to roll out live chat so it fits your organization's structure and goals
  • The top Do's and Don'ts for managing a live chat program
  • KPIs and metrics for measuring success
Even the most traditional businesses recognize that keeping up with customer experience expectations is no longer an option, rather a necessity. Don't miss out!
Register Now
Hope to see you there,
Jeff Epstein
VP, Product Marketing and Communications | Comm100
Presented by Comm100
Comm100 is a leading global provider of multi-channel customer engagement solutions with a mission to make online service and support delivery more genuine, more personalized, and more productive through meaningful conversations. Let us show you how
Tel: 1-877-305-0464 (Toll)
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