Applying AI to ITSM; scouring social data to improve public health

IT Strategy Digest Content from TechTarget's global network for CIOs and IT Leaders |Jan. 31, 2018 TIP Prepare now for an AI-assisted ITSM strategy Jennifer Wels, Contributor What does it mean to have an AI-assisted ITSM strategy? Pink Elephant's Jennifer Wels outlines seven areas where AI can be applied to ITSM. (SearchCIO.com) Advertisement NEWS   In 2018, legal tech trends attest to power of data Data becomes paramount, worldwide laws may call for contractual changes and the demand for digital services is prompting a litigation shift, according to law firm Mayer Brown. (SearchCIO.com)   IT areas of focus in 2018 include outcome-based security services, data lakes Rahul Singh, managing director at IT outsourcing advisory Pace Harmon, dissects the 2018 trends in three important IT areas for CIOs. (SearchCIO.com)   Mining the digital phenotype has big data written all over it John Brownstein of Boston Children's Hospital explains how his team is "putting the public back in public health" by mining troves of nonclinical data culled from social media. (SearchCIO.com)   Analyst: CIOs set the stage for an AI initiative, but they don't own it In this video, analyst Zeus Kerravala explains the CIO's role in an AI initiative and offers advice about how to secure AI funding. (SearchCIO.com) EXPERT ADVICE   Digital epidemiology takes on flu with help from you The chief innovation officer at Boston Children's Hospital is building digital epidemiology tools that engage consumers and better understand their behavior. (SearchCIO.com)   Definition: Change management This definition explains the meaning of change management and describes the various models businesses use to carry out a change. (SearchCIO.com) About This E-Newsletter This e-newsletter is published by the TechTarget network. To unsubscribe from IT Strategy Digest, click here. Please note, this will not affect any other subscriptions you have signed up for. TechTarget CIO and IT Management Media Group, 275 Grove Street, Newton, MA 02466. Contact: webmaster@techtarget.com Copyright 2018 TechTarget. All rights reserved.