[Webinar] Charting a Course to CX Success in 2019… and Beyond!

Hi cho In today's technology-driven world, the customer is still king. Companies who have figured out how to scale customer experience (CX) across their organization are experiencing big returns and sizable growth. However, while businesses cite good CX as a top priority for 2019, CustomerThink research has found that 70% of CX initiatives are at risk of failing. So what's the disconnect? On Thursday, Dec 13, 2018 at 10am PST( 1pm EST), Join Comm100, CustomerThink, TELUS and Gongos for a live discussion about the top findings from a year-long study on CX best practices and what seismic CX shifts are heading your way in 2019.     Register Now     Panelists:   Jeff Epstein  VP Product Marketing and Communications, Comm100 Bob Thompson  Founder and CEO, CustomerThink Corp. Krista Sheridan Sr. Advisor People & Culture, TELUS  Sarah Tarraf Director, Customer Experience, Gongos Inc.   You'll learn:  What Really drives CX success CX ROI: Getting Return on Investment and Involvement  How to get CX value from digital support channels  How to build a culture of CX     Register Now     Customer expectations are constantly rising – what's seen as exceptional CX today may not be enough tomorrow. Don't miss out!   Happy Chatting, Jeff Epstein  VP, Product Marketing and Communications    Comm100 is a leading global provider of muti-channel customer engagement solution with a mission to make online service and support delivery more genuine, more personalized, and more productive through meaningful conversations. Let us show you how. Comm100 | Tel: 1-877-305-0464 (Toll) 1210 – 333 Seymour Street, Vancouver, British Columbia, V6B 5A6 Canada If you no longer wish to receive these emails you may Unsubscribe at any time. All rights reserved.