[Webinar] Charting a Course to CX Success in 2019… and Beyond!

 

Hi cho

In today's technology-driven world, the customer is still king. Companies who have figured out how to scale customer experience (CX) across their organization are experiencing big returns and sizable growth.

However, while businesses cite good CX as a top priority for 2019, CustomerThink research has found that 70% of CX initiatives are at risk of failing. So what's the disconnect?

On Thursday, Dec 13, 2018 at 10am PST( 1pm EST), Join Comm100, CustomerThink, TELUS and Gongos for a live discussion about the top findings from a year-long study on CX best practices and what seismic CX shifts are heading your way in 2019.

 
 
Register Now
 
 

Panelists:

 
Jeff Epstein 
VP Product Marketing and Communications, Comm100
Bob Thompson 
Founder and CEO, CustomerThink Corp.
Krista Sheridan
Sr. Advisor People & Culture, TELUS 
Sarah Tarraf
Director, Customer Experience, Gongos Inc.
 

You'll learn: 

  • What Really drives CX success
  • CX ROI: Getting Return on Investment and Involvement 
  • How to get CX value from digital support channels 
  • How to build a culture of CX
 
 
Register Now
 
 

Customer expectations are constantly rising – what's seen as exceptional CX today may not be enough tomorrow. Don't miss out!

 

Happy Chatting,

Jeff Epstein 
VP, Product Marketing and Communications 

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