CMS trends for 2019 promise to include more AI and even more AI on top of that. E-commerce and personalization -- to effect inbound revenue -- will also figure in.
Acquia's product roadmap is a metaphor for many WCM vendors, which must focus on digital experience to remain competitive in a quickly evolving market.
Experts provide advice for UC buyers and IT managers to make sense of a changing market and find the right vendors and products in 2019.
(SearchUnifiedCommunications.com)
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