[Webinar] See how you stack up against data from 40M chats

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Hi cho,

Say your average Customer Satisfaction score (CSAT) for live chat is 4.5. That's great! Or is it? It's hard to measure success when you don't know how you stack up to the competition.

In our benchmark research we uncovered the average live chat CSAT for more than 10 industries, so you can finally make meaningful comparisons between your results and others in your space.

On Tuesday, February 12th at 10AM PT / 1PM ET, join me and Kaye Chapman as we dive into new and exclusive insights from our annual Live Chat Benchmark Report and uncover trends for 2019.
 
 
Register Now
 
 

Panelists:
 
Jeff Epstein 
VP Product Marketing and Communications, Comm100
Kaye Chapman
Learning & Development Manager, Comm100
 

You'll learn:

  • Best practices and tips for a stronger live chat strategy from top performers
  • What live chat trends we're forecasting for 2019 and beyond
  • In-depth insights into industry-specific trends and benchmarks
  • How AI-powered chatbots fit into the picture and influenced chat interactions in 2018
 
 
Register for Webinar
 
 

Learn which tweaks can help you optimize your live chat strategy. Don't miss out!
 

Happy Chatting,

Jeff Epstein 
VP, Product Marketing and Communications 

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