Zoom releases contact center-as-a-service product

Networking Digest: A roundup of network technology content from TechTarget

Networking Digest A roundup of network technology content from TechTarget | February 28, 2022 FEATURED STORY Zoom takes its video service to the contact center by Mike Gleason, News Writer Zoom has entered the contact center-as-a-service market. The company's product offers video calling as companies seek a more visual interaction with customers. Advertisement NEWS   Arista embeds security software in campus switches Arista Networks will embed network detection and response software in campus switches to provide AI-driven threat detection across the network.   NetBrain's new tool automates network troubleshooting NetBrain's Problem Diagnosis Automation System leans on network manager expertise instead of AI to automate troubleshooting and resolve network issues.   Dell, Marvell partner on telco 5G hardware The combination Dell PowerEdge server and Marvell-powered inline 5G Layer 1 processing card can run carriers' open or virtualized radio access networks.   Zoom and RingCentral settle lawsuit Zoom has agreed to let RingCentral customers continue using the Zoom-powered product Meetings. Zoom will also give companies time to move to RingCentral's homegrown product.   Microsoft, Meta tackle harassment in virtual worlds Microsoft and Meta have introduced personal space in their virtual worlds to combat the downside of virtual reality, sexual harassment and other bad behavior.   Mavenir expands Open RAN ecosystem Network software provider ups its ante in the field of open radio access networks, with a new suite of O-RAN-compliant radios for deployments ranging from macro, mmWave and mMIMO. EXPERT ADVICE   5G Advanced features include accurate timing, AI support 5G Advanced is the latest specification of 5G. Some capabilities it can deliver include enhanced massive MIMO, enabling 5G with AI and accurate location positioning.   Load sharing vs. load balancing: What's the difference? Load sharing and load balancing are two techniques that work to distribute traffic across a network. However, their methods of balancing differ significantly. Here's how.   Why NetOps is a bridge to AIOps As IT infrastructure grows more complex, NetOps teams should identify ways to ensure their networks remain operational and perform at peak levels. One option is AIOps.   What are types of virtual events and can they be improved? Video conferencing software has helped companies connect with their employees and customers, but it hasn't quite filled the bill when it comes to supporting virtual events. About This E-Newsletter The Networking Digest is published by TechTarget, Inc., 275 Grove Street, Newton, Massachusetts, 02466 US. Click to: Unsubscribe. You are receiving this email because you are a member of TechTarget. When you access content from this email, your information may be shared with the sponsors or future sponsors of that content and with our Partners, see up-to-date Partners List, as described in our Privacy Policy. For additional information, please contact: webmaster@techtarget.com. © 2021 TechTarget, Inc. all rights reserved. Designated trademarks, brands, logos, and service marks are the property of their respective owners. Privacy Policy | Partners List | BrightTALK Privacy Policy