✨ September Spotlight: AI Playbook, Free Trial & Smarter Ticketing

AI adoption is soaring—Get the playbook, start your trial, explore what's new.

September 2025   What's Buzzing     [eBook] The Support Surge Playbook: Managing High Volumes with AI When support spikes hit, the difference between burnout and breakthrough lies in preparation. This playbook gives your team tactical guidance to handle peak demand with confidence. From automating tasks to keeping service consistent, it shows how to turn pressure points into stronger customer relationships.     Get the Free Playbook     Everything You Need to Know About AI in Customer Service: A Detailed Guide   AI in service isn't just hype. Our 2025 Live Chat Benchmark Report found that bots now handle 73.8% of interactions—up 17.7% since 2023. This guide explores why adoption is accelerating and how to harness it without losing service quality.   Read On         Product Updates     Start Your Free Trial Today   Our new free trial drops you straight into the Plus plan with AI built in. Explore how fast setup and smarter automation can change the way your team works—no guesswork, no limits, just support that keeps up.   Try for free         Now Live: AI Knowledge, AI Onboarding & AI Quality Assurance   Support shouldn't stall because training drags or content lags. Our three new AI tools tackle the biggest blockers: filling knowledge gaps, onboarding faster, and scoring interactions at scale. As part of the Comm100 AI suite, they raise the bar on speed, accuracy, and team confidence.   Learn More         Ticketing & Messaging Gets a Boost | September, 2025   Smarter automation triggers keep teams proactive, while new customer satisfaction survey reveals how every interaction lands. Plus, a set of refinements makes daily workflows smoother across the board.   Learn More       Happy chatting, The Comm100 Team   Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. Comm100 | Tel: 1-877-305-0464 (Toll) 558 – 1771 Robson Street, Vancouver, British Columbia, V6G 1C9 Canada If you no longer wish to receive these emails you may Unsubscribe at any time. All rights reserved.