✨ April at Comm100: See the Q1 updates that can help teams work smarter

Catch up on Q1 updates, AI buying insight, and practical product improvements.

April 2026   What's Buzzing     [On-demand Webinar] What's New from Comm100: Quarterly product update If the quarter moved faster than your inbox did, this recap closes the gap. It pulls Q1 2026 product changes into one on-demand watch, connecting the biggest platform updates to the work your team is already trying to do better.     Watch now     The AI Agent Buyer's Guide: How to Make the Right Choice for Your Support Needs   Plenty of vendors promise 80% automation, but far fewer make clear where pricing bites, where compliance risk creeps in, or why some teams stall between pilot and rollout. This guide gives buyers a sharper way to judge the field.   Get the guide           🎥 Comm100 Webinars Catch up on every webinar in one place, with practical product updates, exclusive expert insights, and can’t-miss industry trends. Watch now       Product Updates     Ticket Table View in Agent Console   Say goodbye to clunky ticket scanning. Ticketing & Messaging now enables a clearer table view in the Agent Console, with customizable columns, saved layout preferences, and quicker sorting and navigation.   Explore now         AI Agent Instructions + LLM Functions   Comm100 now enables Actions and Functions directly inside AI Agent instructions, while LLM Functions make it easier to handle unstructured tasks with plain-language prompts.   Learn more         Live Chat File Controls + Better Code Display   File sharing can create friction when the rules are too loose or the output is hard to read. Comm100 now gives teams tighter file-format controls and a cleaner way to display AI-generated code in chat.   See how         Ticket Download + Chat Reporting and Filtering   Visibility matters most when volume is harder to untangle. Comm100 now makes ticket download easier and adds stronger live chat reporting, more precise history filters, and cleaner export details for follow-up and review.   Learn more       Happy chatting, The Comm100 Team   Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. Comm100 | Tel: 1-877-305-0464 (Toll) 558 – 1771 Robson Street, Vancouver, British Columbia, V6G 1C9 Canada If you no longer wish to receive these emails you may Unsubscribe at any time. All rights reserved.